Domain names must have at least 3 letters before the extension
nic.at registers internet domains below the top level domain (TLD) .at as well as the sub level domains (SLD) .co.at and .or.at, according to the internationally accepted standards for the operation of a country-TLD registry.
• Domain = A domain (e.g. example.at) is a combination of the domain name, the dot and a top level domain, here the top level domain .at or a sub level domain, here .co.at or .or.at.
• Domain name = A domain name is a sequence of characters, numbers („0-9") and hyphens („-“). A character in the sense of this definition is both a letter "a-z" as well as a letter mentioned in the list www.nic.at/idn/charset.
• IDN = Internationalised Domain Name = A domain (e.g. bücher.at) which consists of at least one letter beyond “a-z” according to the list at www.nic.at/idn/charset (cf. point 9).
• ACE-String = ASCII Compatible Encoding-String (e.g. xn--bcher-kva.at): A technically generated character string which only consists of characters from “a-z”, numbers from “0-9” and hyphens. The first four characters consist of the combination “xn--“. The ACE-string must be technically “translatable“ into an IDN (cf. RFC 3492).
• nic.at-handle = A nic.at-handle is a combination of letters and numbers which refers to a person and address within the nic.at database.
If the following registration guidelines or the General Terms and Conditions of nic.at refer to a “domain“, IDNs are also included, except from explicitly quoted other regulations.
3. Domain Name and Nameserver
A domain name must contain at least one letter and may not commence or end with a hyphen. It may not contain two hyphens at the third and fourth position, except for the ACE-string of an IDN. No distinction is made between capital and small letters, as capital letters are converted into small letters via so-called Nameprep. The minimum length of a domain name is three characters and the maximum length is 63 characters, whereas the IDN is relevant for the mini-mum number of characters, the ACE-string for the maximum number of characters of an IDN. No other top level do-mains (e.g. “.com”, “.org”, “.info”) are allocated below “.at” at the time of the application.
On registration of a domain, at least two but not more than five name-servers have to be specified. The data supplied in the application must exactly correspond with the technical configuration of these nameservers. The domain holder must ensure that all specified nameservers are constantly available. An IDN must not be included in the description of the nameservers, but solely the ACE-string.
4. Registration of a Domain
The application for a domain is either performed via the services of a registrar (cf. point 6 of these registration guide-lines) or by using the electronic application forms provided by nic.at at www.nic.at. To register an IDN via mail-template the application must exclusively contain the ACE-string, whereas nic.at performs the technical decoding and thus creates the IDN. When the application mask on the website www.nic.at is used to register an IDN it either has to contain the ACE-String or the IDN. The subject of the contract is in any case the domain, not the ACE-string.
The applications for the delegation of a domain are processed electronically; only one domain can be registered per application. If no electronic media are available to the applicant, applications via fax or letter are also accepted. Appli-cations sent via electronic form are processed in the order of their receipt. Applications made via fax or letter will be deemed to have been received at 00.00 hour of the workday following the day of their receipt; in case of doubt, the date and time of actual receipt is determinative. An application is not considered filed until it is received without any errors regarding form and content. The precondi-tion for the processing of an application is the complete and correct transmission of the data according to these regu-lations, as well as the accordance of the requested domain with these guidelines. After receipt of the application the operativeness of the nameservers is checked. The registration can be performed by the domain holder himself or by an agent authorized by him. The registration contract is placed between the future domain holder and nic.at at the time of the delegation; besides these regulations, he is bound to the general terms and conditions of nic.at (to be found at www.nic.at).
5. Domain Holder, Domain Contacts
The domain holder is the sole contractual partner of nic.at and thus the bearer of all rights and responsibilities con-cerning this domain. For an individual person the complete first and last name has to be specified, for other domain holders the complete name according to the statutory provisions (e.g. legal form in accordance with the commercial register) has to be specified. In addition, the address (the specification of a P.O. Box address is not sufficient) as well as the e-mail address of the domain holder (IDN is not possible for an e-mail address) and his status as individual person or organization has to be specified. The display of the e-mail address and the fax and phone number in the Whois-database can be refrained on the domain holder’s demand. The e-mail address of the domain holder must cor-respond to the regulations of the RFC 822.
Regarding the contact persons of a domain, i.e. the administrative contact (admin-c), the technical contact (tech-c) and the zone administrator (zone-c), the name, address and the e-mail address have to be specified. The admin-c is a contact person of the domain holder, who is not allowed to take legally relevant steps. The technical contact (tech-c) is the domain’s technical attendant, while the zone contact (zone-c) administrates the nameservers of the domain. Furthermore, an invoice recipient has to be specified, who can be the domain holder or a third party. Name, address and e-mail have to be specified. nic.at reserves the right to appoint the domain holder as the invoice recipient, if the data of the invoice recipient is obviously incorrect or the invoice recipient refuses payment of the domain.
The data of the domain holder and all contacts must contain ASCII-compliant character sets, no IDN-specific charac-ters may be used.
nic.at offers the domain holder the possibility to delegate the application for the registration and administration of a domain to a registrar.
The invoice recipient of these domains must always be the registrar, who has to inform nic.at about it. The current list of all registrars is available at www.nic.at/registrars (also see 3.9 of the nic.at general terms and conditions).
With regard to registrations nic.at acts in good faith, relying on the legality of the claim. The applicant affirms that he complies with the relevant legal regulations and, in particular, not to infringe other parties’ rights to signs and rights under the law of competition (right to a name, trade mark right, unfair competition, etc.).
The applicant expressly agrees to the publication of the domain holder’s name and address, as well as names and addresses of other contacts named by him, on the internet, especially in the nic.at Whois-database or in databases of common places of documentation.
The applicant is aware that IDN is a relatively new technology, which might possibly cause technical problems for certain applications.
These General Terms and Conditions shall apply to any and all services provided by nic.at to its contractual partners, even if no specific reference is made hereto. The updated and, in the contractual relationship to the domain holder, respectively valid version of the General Terms and Conditions is available at www.nic.at/agb. The German original version is valid, other versions are merely informative.
Modifications to the General Terms and Conditions can be made at any time by nic.at, which are also applied for existing contractual relationships. The current version is available at the nic.at website (or will be sent on the customer’s demand). A modification of the General Terms and Conditions is only allowed if it is reasonable towards the consumer, especially because it is marginal and factually justifiable. The consumer has the right to object to the modification of the General Terms and Conditions within 4 weeks from the information about the modification; otherwise the modified General Terms and Conditions are considered accepted. nic.at will inform the consumer about his right of objection as well as the definite legal consequences of the refrained objection.
1. Conditions for Registration
1.1. Obtaining a Domain Below the Top-level Domain „.at“
In order to obtain a globally distinctive domain name on the internet (delegation), the registration of the relevant domain (entry into the domain database) is necessary. The technical rules documented in the currently valid version of the registration regulations (www.nic.at/registrationguidelines) shall exclusively apply to the registration of domains by nic.at below the top-level domain “.at” and the second-level domains “.co.at” and “.or.at”.
1.2. Transmission of Declarations of Intent by E-mail
With regard to the services requested by the applicant (delegation of a domain), the consent to the transmission of declarations of intent by e-mail is recognized as customary and necessary by both contractual partners, who are aware of the corresponding risks. In addition, the applicant expressly agrees that nic.at may request declarations bearing a validly certified and safe electronic signature.
1.3. Domain Holder
Domain holder means such an authorized party (natural person or legal entity) that is the bearer of all rights and responsibilities towards nic.at with regard to the relevant domain. In the application form, the holder shall be specified by his full and correct name, a valid address, an operative e-mail address as well as his status as individual person or organization. A P.O. Box address does not meet these requirements. By filing the application, the applicant declares that he is of full age and contractually capable.
The domain holder’s data as well as the e-mail address shall constantly be kept up-to-date.
If these conditions are not met or if only one precondition ceases afterwards, nic.at may deny or revoke the delegation of the domain.
1.4. Technical Requirements
The technical requirements are defined by the respectively valid registration regulations.
1.5. Data Processing
All data specified in the application form or resulting from the ensuing business relationship shall be processed by nic.at for administrative and invoicing purposes.
The applicant expressly agrees to the publication of the domain holder’s name, his address, as well as the name and address of other contacts named by him, on the internet, especially in the nic.at Whois-database or in other publicly available databases (e.g. RIPE). Regarding other contact persons, the applicant declares that he has their agreement and that he will indemnify and hold nic.at harmless from and against any claims concerning this matter.
1.6. General Requirements and Conditions
With regard to registrations nic.at acts in good faith, relying on the legality of the claim. The applicant declares that he complies with the relevant legal regulations and, in particular, not to infringe other parties’ rights to signs and rights under the law of competition (right to a name, trade mark right, unfair competition, etc.). nic.at will not carry out an examination concerning the domain applied for, but reserves the right to deny applications in case of a blatant infringement of a right or in case of an unauthorized use of nic.at’s services. The applicant commits himself to indemnify and hold nic.at harmless from any claims of third parties whose rights have been infringed upon, if such an infringement results from the domain delegation applied for by the applicant.
The applicant is not entitled to delegation of a particular domain. He is merely entitled to delegation of a unique domain name, with the exception of the reasons for refusal specified in the General Terms and Conditions.
No additional rights may be inferred from the delegation of the domain by nic.at. No protective effects in favour of third parties shall be derived from the contractual relationship with nic.at.
2. Domain Disputes; Blocking the Change of Holder – Wait Status
In case of differences between parties concerning a domain, settlement has to be achieved between the parties. nic.at does not act as an arbitration board. The domain holder expressly agrees that in cases of disputes nic.at may forward his contact information and the registration date of his domain to persons whose rights have been infringed upon or who claim a right to the domain.
2.1. Wait Status 1, No Lawsuit Pending
In order to allow differences between the domain holder and third parties to be settled out of court, nic.at offers to set the status of the relevant domain to “wait”. Precondition is the third party’s attestation of the basis for the claim as well as his request to activate the wait status in writing or by telefax. As soon as the prima facie evidence has been examined, the domain status can be set to “wait” for one month. Wait status 1 allows the domain holder to either continue using the domain or to cancel the domain. However, the domain cannot be transferred to third parties that are not involved in the dispute. The cancellation of the wait status upon joint application by the parties in dispute is possible at any time.
2.2. Wait Status 1, Prolongation
At the request of either party in the dispute, the wait status 1 can be prolonged for the duration of one month. After the expiration or cancellation of wait status 1, wait status 1 cannot again be set in the same dispute.
2.3. Wait Stauts 2, Lawsuit Pending
If a lawsuit regarding the domain is already pending or assigned to the arbitration board and proof thereof has been supplied to nic.at by any of the parties in dispute, the transfer of the domain to third parties other than the parties in dispute shall, upon request of either party in the dispute or the arbitration board, be suspended for an indefinite period of time, but at least for as long as the lawsuit is pending. For the duration of the wait status the holder may continue to use the domain, unless he is prohibited by means of an enforceable court decision (e.g. legally effective preliminary injunctions).
3. Administration Process
3.1.1. Application for Domain Registration
Applications can be submitted via electronic application form or, if not available to the applicant, via letter or fax to nic.at.
An application is not considered filed until nic.at receives it without any errors regarding form and content. nic.at cannot be held liable by third parties regarding the delegation of a domain made on the basis of an application containing errors.
3.1.2. Registration by Authorized Agent
The application for a domain registration or the modification of entries can be made directly by the applicant or by an agent authorized by him. If someone requests the delegation of a domain or the modification of entries in the name of someone else, he declares to have the proper authorization; otherwise he shall commit himself to indemnify and hold nic.at harmless (compensation for any subsequent disadvantage), especially including third-party claims which are enforced against nic.at because of the unauthorized entry.
After a valid application has been filed and not been rejected by nic.at, nic.at shall delegate the domain and charge the registration fee. nic.at expressly reserves the right not to process the delegation until receipt of the registration fee.
Registration in the domain nameservers of nic.at renders the delegation active and the domain is deemed „delegated”. Upon delegation of the domain, the applicant commits himself to check the correctness of the specified data without delay but not later than one month. Requests for correction which are received late shall be treated as modification requests and shall be processed according to the relevant conditions.
The domain holder must ensure that all specified nameservers are constantly available.
The person or organisation specified in the application form („billing address“) shall be the invoice recipient, except the regulation in point 3.9. regarding the registrar. As a rule, invoices will be delivered to the invoice recipient – and to the domain holder in case of non-payment. The domain holder is liable for the payment of the domain. Interest on late payments are based upon the original due date, even if the invoice cannot be delivered to the invoice recipient or he doesn’t pay, which results in the re-delivery to the domain holder.
The amount of the invoice shall be settled free of costs for nic.at.
3.4. Prices and Due Date>
The current prices are published at www.nic.at/price. The registration fee shall be due not later than 14 days from the date of the invoice. The subsequent annual fees shall be due on the domain’s key date at the latest. These regulations are valid unless otherwise expressly declared. The key date is the date of the domain registration.
In case of price increases or changes regarding the due date, the domain holder is entitled to cancel the domain, subject to a cancellation term of 4 weeks, by the key date at which the increased fee is first due or the new due date will be applied.
If due invoices have not been completely settled, nic.at is entitled to revoke the registration of the domain and to re-delegate the domain. In addition to claiming the general fees, nic.at is entitled to claim any dunning charges actually incurred and necessary for properly enforcing its rights as well as interest and transfer charges. Disregarding any other payment dedication, incoming payments shall first be credited to costs and interest, then to the earliest claim outstanding for the domain. The annual fee shall only be deemed to have been paid in a legally effective manner when all arrears are covered.
Offsetting against claims outstanding against nic.at and the retention of payments because of alleged defects not honoured by nic.at is not permitted, except in case of consumer transactions according to the Austrian Consumer Protection Act (KSchG).
3.5. Notice of Changes
All modifications of application-related data shall be promptly notified to nic.at and implemented by means of a new, fully completed electronic application. In case of modifications, nic.at may request a confirmation in writing or by telefax from the domain holder. The domain holder shall be liable for the correctness of the data submitted by him.
Notifications by nic.at, especially invoices and other information as well as relevant information concerning the contract, shall be deemed to be delivered as soon as they have been sent to the contact address which has been specified last.
3.6. Change of the Holder
When transferring the domain to another holder, a confirmation in writing or by telefax of the current and future domain holder or a legally effective decision of the court or the arbitration board for .at domains is necessary, in addition to the new, fully completed electronic application. Such a confirmation shall be drawn up using the forms supplied by nic.at. The domain shall be taken over by the new holder with all rights and obligations pertaining thereto, especially outstanding claims of the former domain holder.
3.7. Contract Period and Cancellation of a Domain
The contract shall be deemed to be placed with the acceptance by nic.at in the form of the domain delegation (§ 864 ABGB – Austrian Civil Code). The contract is placed for an indefinite time.
The domain can be cancelled at any time, but not later than four weeks before the beginning of the next service period (key date of the domain) on the domain holder’s request in writing or by telefax, using the forms supplied by nic.at. Outstanding claims that were due at the date of cancellation remain active.
There is no claim to reimbursement of unexhausted fees. If the delegation of the domain is a consumer transaction within the meaning of the Austrian Consumer Protection Act (KSchG), reimbursement of unexhausted fees may only be claimed if and when the contract is cancelled subject to a notice period of one month, with cancellation to take effect at the end of the first year or, subsequently, at the end of each six-month period (§15 para. 1 KSchG). If the contract has been concluded via electronic application and if more than 7 days have elapsed between the application and the delegation, the consumer is entitled to rescind the contract with nic.at within 7 workdays (excluding Saturday) as from delegation of the domain. The consumer is entitled to rescind the contract within 7 days as from receipt of the information according to §5 d of the Consumer Protection Act (KSchG); if he does not receive this information, he may exert such right of rescission within 3 months as from the delegation of the domain.
3.8. Revocation of the Delegation
The delegation of a domain can be revoked by nic.at in special cases, especially under the following conditions:
· in case of technical problems with this domain (e.g. nameservers are not operative), in spite of requests to remove this condition,
· non-payment of outstanding fees (including past service periods, even if the current service period has been paid) or other outstanding claims,
· because of insufficient data of the domain holder (see 1.3.),
· in case of a legally effective decision by a court or the arbitration board for .at-domains as well as upon official order,
Outstanding claims of nic.at, that have been due at the date of the revocation, remain active.
nic.at offers the domain holder the possibility to delegate the application for the registration and administration of a domain to a registrar. The invoice recipient of this domain must always be the registrar, who has to inform nic.at about it.
The transactions mentioned in the points 3.5. to 3.7. can also be taken directly with the registrar, with the registrar acting as the agent towards nic.at in case of a change of the holder and a cancellation. The current list of all registrars is available at www.nic.at/registrars
4. Liability and Miscellaneous
4.1. Limitation on Liability
nic.at shall not be liable for damage which is attributable to a slightly negligent conduct of nic.at or employed persons (personal injury excepted). Except in case of consumer transactions, nic.at’s liability for grossly negligent or wilful conduct in any given case is limited to 10 times the amount of the annual fees; the liability for loss of profit, loss of savings etc. is excluded in any case except towards consumers.
4.2. Choice of Law and Jurisdiction
The contractual relationship between nic.at and the domain holder shall be governed by Austrian law.
All disputes arising from the contractual relationship shall be settled by the Commercial Court of Vienna or, in case of proceedings at district-court level, by the Vienna District Court for Commercial Matters and, if the relevant contractual relationship is a consumer transaction according to the Austrian Consumer Protection Act (KSchG), by the competent court having general jurisdiction over the consumer.
Anyone who believes to have rights concerning a certain .at-domain has the possibility to request the wait status for the domain at the nic.at legal department.
Wait status = lock of a domain transfer
The respective domain remains technically operative and accessible. Website, e-mail and other services remain operative. It only becomes impossible to transfer the domain to a third party. This guarantees that the holder remains the same for the duration of the dispute. Thus, he can't elude from his responsibility by transferring the domain to another person. A cancellation of the domain is possible at any time.
Request wait status - but how?
Please inform the nic.at legal department by mail or fax about the domain and your rights, and include documents like copies from the register of companies or trademarks. If the claim is legally acceptable, wait status 1 will take effect, and the applicant as well as the domain owner will be informed in writing.
Time limits and expiration
Wait status 1 stays effective for one month and can optionally be extended for another month before the expiration. Within this period the applicant and the domain owner have the possibility to settle amicably or to transfer the domain to the applicant. In this case the wait status will be cancelled, otherwise it will expire after the time limit without information.
Legal domain disputes
If a domain case is brought to court, wait status 2 can be requested, which applies for the whole duration of the law suit.
Wait status is not a reservation
If the domain holder cancels the respective domain, it will not automatically be transferred to the applicant of the wait status. The domain will be deleted after a technical lock (ca. ione month) and will be registered according to the principle “first come, first served”. The whois-query can be used in order to check whether a domain is free.