Hearology Case Study

Safenames manages Hearology domain names

The Challenge

The Challenge — Seeking a New Domain Name Management Solution

We needed to find a new provider for managing our domain names which was sparked by the takeover of our previous company, with whom we were dissatisfied. In our search for an alternative, Safenames emerged as a strong contender, prompting us to initiate discussions with them.

The Solution

The Solution — Implementing a Seamless Migration Process

Tackling the Problem

Our primary liaison at Safenames, was Rahim, who played an important role in the migration process. He not only provided timely updates and answered our exhaustive list of queries but also coordinated effectively with the technical team to ensure their availability. The opportunity to tour the (IDP) platform, which met our requirements, was a highlight. Our need to host our own DNS server was met with a flexible solution from Safenames, aligning with our preference for direct human interaction for support over the impersonal method of submitting technical tickets.

Hearology

About Hearology

Hearology® is a hearing and sound specialist with private clinics in the City of London, London Bridge and Forest Row, East Sussex. We offer a full range of primary hearing and ear care products and services: hearing tests, microsuction ear cleaning, tinnitus management, balance treatments, hearing aids and custom-fit earware (sleep and swim plugs and hearing protection). We offer on-site services for occupational health purposes and also optimise workplace acoustics where poor noise management affects concentration or confidentiality. As one of only a small and select number of audiologists registered with the Care Quality Commission (CQC), we meet the highest clinical standards. Hearology® is rated London’s top audiologist by ThreeBestRated® and has over 5,500 five-star reviews across its three fully five-star-rated clinics.

The Result

The Result — Meeting and Exceeding Expectations

Outcomes and Impressions

Safenames exceeded our expectations, streamlining the transition process with excellent communication from the project team. They provided a detailed step-by-step plan of the entire process, ensuring we were well-informed at each stage. Our experience with Safenames was highly satisfactory, leading us to wholeheartedly recommend their services to others.

Zoltan Voros

Data Science

Hearology

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