.je Regulations

Requirements & Information

Available TLDsRequirements

Additional Information

Why is there a separate registry for the Channel Islands?
Because the Channel Islands are not part of the UK.

Do I have to live in the Channel Islands to bele to register a .JE or .GG domain?

Although the .GG and .JE domains exist principally to serve the local community, the Channel Islands Registry makes no restrictions on who may register domain names.

Yes. You can register domains directly under .gg and .je, as well as under a number of sub-domains

Why do you take several days to register domains when .CO.UK domains can be done within a few hours?
.UK name registration is completely automated. All applications for Channel Islands domain names are subject to approval by the Channel Islands Registry and are processed by human beings. Additionally there is a 30 day "sunrise period" during which the governments of the Channel Islands are entitled to make representations on any application received.

As a general rule domain names are provisionally registered within a week, but registrations cannot be confirmed until 30 days after the date of application.

Can you give us travel information to the Islands/genealogical information/help me find my long-lost brother in the Channel Islands?
Unfortunately we can't do this, as we are a domain name organisation. General information about the Channel Islands can be found here

Terms & Conditions for Registration of Internet Domain Names (.GG & JE)
Version 3.0.1 1st May 2007
1. Applicability
1.1. These Terms & Conditions apply to all
registrations, applications for
registration, maintenance, cancellation
and disputes relating to internet
domain names ending in ‘.GG’ or ‘.JE’.
1.2. You agree that by applying for a .GG
or .JE Internet domain name, and/or
by continued use of such domain
name, you will comply with the terms
of the Registry's current naming
standards, policies and these Terms &
Conditions for Registration as may be
amended from time to time. In the
event that at any time you do not
accept the Terms & Conditions in force
for the time being, you must tell us this
and cancel the registration agreement.
1.3. These Terms and Conditions apply
regardless of whether the domain
name is registered (or is being applied
for) through an agent such as Internet
Service Provider, Name Registration
company or other third party, or
directly with Island Networks’ Channel
Islands Internet Registry.
1.4. No person or company is authorised to
vary or modify the terms of this
contract of registration for .GG or .JE
domain names save that the Registry
may update the Terms & Conditions
which become effective from time to
time whether on any future renewal or
extension or continuance of the
domain’s name resolution service.
1.5. By making an application to register,
by registering, using, continuing to
use, maintaining cancelling or
disputing a .GG or .JE domain name in
the Domain Name System (DNS) you
confirm that you agree as follows:
2. Registration of domain names
2.1. An application for an Internet Domain
Name is an offer to enter into a
contract with the Registry for domain
name registration under these Terms
and Conditions..
2.2. You agree, upon acceptance of your
application by the Registry to pay any
Application Fee (where applicable) and
at least one year's fee in advance for
maintaining the name in the Internet
Domain Name System (the “Name
Resolution Fee”).
2.3. Acceptance of an application to
register an Internet Domain Name is at
the Registry's discretion. It will always
be subject to a fully completed
application form which must be
submitted electronically. Applications
will normally be accepted on a firstcome
first-served basis. Reasons for
refusal of registration will only rarely be
made available and release of such
information is at the Registry’s entire
2.4. The minimum period for registration or
renewal of service is one year.
2.5. The Contract of Registration is an
agreement which will continue until
either party tells the other that they no
longer wish it to continue.
2.6. You may incur Name Resolution Fees
annually as set out below.
3. Cancellation
3.1. Cancellation requests may be
submitted at any time but you agree to
give us at least one complete day’s
notice before the end of the current
period of the Name Resolution Fee if
you wish to cancel your Registration.
This notice must be submitted
electronically using the Delete Domain
function of our website. If the
cancellation notice is not received with
the required notice period, the next
year’s Name Resolution Fee becomes
payable in full.
3.2. In the event that you wish to reactivate
a domain name after
cancellation, you may be required to
submit your application afresh.
3.3. A cancelled or expired domain name
may be re-registered by any other
3.4. We may suspend any domain if there
are unpaid fees in relation to this
domain. If you wish to a re-activate a
suspended domain, a Reactivation
Fee which is equal to the Application
Fee is payable.
3.5. You also agree that we may refuse
any application for a domain
registration, or cancel your existing
domain name (on giving you
reasonable notice and an opportunity
for appeal) where it appears to us that:
“the domain name (or requested
domain name), in the hands of the
registrant for the time being, is being
used, or reasonably appears likely to be
used, in a manner which would damage
the reputation of the Channel Islands or
any of them as a legitimate offshore
financial centre”
4. Accuracy of Register Information
4.1. You agree that is it is a Condition (as
lawyers use the term) of the
Agreement that:
a) the information you supply to us is
correct at the time of application and
registration; and
b) you will tell us as soon as possible
(and in any event within 7 days) if at
any future time that information
4.2. You agree that the Registry may
cancel your registration or suspend
your domain name without notice and
without any liability howsoever arising
if it reasonably appears to the Registry
a) there is a material or substantial
inaccuracy in your registration
information; or
b) that has been any misrepresentation
(whether by you or by your agent) in
the process of application,
registration, maintenance and dispute
4.3. Where there appears to be any other
inaccuracy in your registration details,
the Registry will notify you of such
inaccuracy as follows:
a) notice will be given to any email or
other address recorded for you in
your registration details or via any
agent or Authorised Contact(s).
b) following such notice, if any
inaccuracy is not corrected or
amended before the expiry of a
period of 7 days after we have told
you about it, we may suspend the
domain name, and then (after telling
you of our intention and giving you
another opportunity to correct any
inaccuracy), cancel your registration
5. Reserved Words and String Patterns
5.1. A list of reserved names is maintained
by the Registry at its discretion in
consultation with the Insular
Authorities (the Islands’ Governments).
This list is not open to inspection.
Certain words and string patterns are
also reserved to allow for future
expansion of the Internet naming
system. The Registry may decline your
application if it is for a name which is
so reserved.
5.2. Registration of certain string patterns
(for example, those consisting entirely
of numbers, or containing two
consecutive hyphens) may be subject
to additional conditions, special
procedures or not accepted for general
5.3. Where certain domain names (which
because of changes to the registration
rules and/or standards would not today
be accepted for registration) have
been registered historically, their
registration and use may be continued
indefinitely by the Registrant, provided
all other Terms & Conditions of the
registration agreement are complied
with (in particular, the conditions
regarding payment of fees and
accuracy of information). However, reregistration
or transfer will not normally
be permitted in cases where the
Registry has cancelled the registration
for non-payment, or other breach of
the Registration Agreement.
6. Fees and Charges.
6.1. When you first apply for a domain
name registration you must pay:
a) an initial fee (the “Initial Application
Fee”). This is due when the Registry
accepts your application; and
b) an annual fee for maintenance of your
name in the world-wide Domain
Name System (“the Name Resolution
Fee”) which is due when the Registry
enters the name in its ‘root’
6.2. The name resolution fee for the time
being must be paid each year before
each anniversary of initial registration
unless and until the registration
agreement is cancelled.
6.3. Once your chosen name has been
entered into the Register, and name
resolution service has commenced,
the Name Resolution Fee is not
normally refundable.
However, exceptionally, where a
notice of cancellation is received by
the Registry within 7 days of receipt of
your application, we will refund (or not
charge) any name resolution or annual
fees (even for the first year). Initial
Application Fees are always due at the
time of application and are not
refundable in any circumstances.
6.4. Name Resolution Fees are charged
annually (or at such longer interval that
we may agree with you) to maintain
the domain name in Domain Name
Annual Name Resolution Fees are due
on the anniversary of registration and
remain payable each year until you
notify us that the agreement for
registration of the domain name is to
be cancelled. We will then remove the
name from the Internet Domain Name
6.5. Where you register a payment
authority, you authorise and confirm
that you want us to take payment by
that mechanism for any and all
subsequent fees which may arise
under this agreement until expiry of
that authority. If we hold a valid
payment authority under which we are
able to collect annual fees, we may do
so but we accept no liability
whatsoever and howsoever arising if
we are unable to do so.
6.6. In the event that you have a number of
domain names, any monies received
are allocated against any outstanding
fees on any of those names prior to
being applied towards future
applications or renewals. In other
words, you must clear any and all
outstanding fees before any payments
will be credited towards any annual
fees for a subsequent period or other
6.7. If any money transfer, cheque, credit,
debit or other payment card that you
offer by way of payment is
dishonoured, declined or only paid in
part, we may apply a charge not
exceeding our external costs plus the
reasonable administrative costs that
we incur as a consequence.
6.8. You agree that it is a Condition (as
lawyers use the term) of the
Agreement that you pay all applicable
fees and charges arising under this
agreement on time and in full.
6.9. Time is of the essence in all payments.
6.10. If you do not pay fees and/or charges
when they are due, or if you pay them
only in part, we may suspend name
service for your domain name and
may, at our discretion, suspend name
service for all of your domain names.
In the event that we are intending to
suspend name service for all of your
domain names, we will normally give
you 30 days notice of such intention.
6.11. We may revoke or cancel your
registration (cancel the Agreement) if
there are amounts which remain
unpaid more than 60 days after they
should have been paid. This right of
cancellation for breach of the payment
condition is without prejudice to our
right to make a Claim from you (in
Court if necessary) at any time for any
and all amounts you may owe under
our Agreement
6.12. You remain liable for all fees under our
agreement once incurred.
7. Warranty by Applicant
7.1. By applying for an Internet Domain
Name in the Channel Islands Registry
(.GG or .JE), you certify and warrant
that you have the right to use the
name that you have applied for, and
you agree that you will fully indemnify
the Registry in respect of any dispute
involving the Registry (including the
legal, management and incidental
costs thereof) which might arise over
the use or registration of any of your
Domain Names.
8. Applications made by an Agent
8.1. If you make an application on
someone else's behalf, you are acting
as agent for them and you warrant that
you hold continuing authority from
them in this respect and you agree to
indemnify the Registry in respect of
any claim or dispute (including legal,
management and incidental costs)
arising from any breach or expiry of
that authority and agree that the
registrant you represent will be liable in
respect of any false claim or dispute
(including legal, management and
incidental costs) that you breached
that authority or that the same had
8.2. When you act as an agent it is a
condition (as lawyers use the term) of
our agreement with you (as the agent)
that you must notify the applicant (the
prospective registrant) of all the Terms
& Conditions and that will provide the
applicant with a copy of the current
version of the Terms & Conditions as
at the date of application.
8.3. When you act as an agent, ‘Authorised
Contact’ or ‘Billing Contact’ you agree
that you will be jointly and severally
liable with the registrant for payment of
all applicable fees and charges.
8.4. Upon receipt of an application by the
Registry from an agent, both applicant
and agent shall be deemed to have
had notice of the Terms & Conditions.
Where an application is made by an
agent, any failure by the applicant to
be bound by the Terms & Conditions
shall entitle the Registry to cancel the
domain registration and retain any
payments made in respect thereof
unconditionally, regardless of whether
the Registry's database has been
altered to show the applicant's
registration and/or Name Resolution
Service has commenced and no right
to refund of any fees shall exist.
8.5. If you are an applicant or registrant,
you agree that you will not hold us
responsible for any failure, breach of
contract, negligence, breach of trust,
or other duty by any agent or
Authorised Contact where we have
acted on their instructions in good
9. Authorised Contacts
9.1. At the time of registration, or at any
time afterwards you may notify us of
additional persons, companies or other
organisation(s) that are authorised to
deal with us in respect of your domain
name registration(s)
9.2. Where you notify us that a person or
organisation is to be entered into our
Register as an ‘Authorised Contact’,
you confirm that any and all such
Authorised Contact(s) is or are fully
authorised by you to manage your
domain name and registration and are
able to deal with us, having the same
rights and obligations under our
contract as you yourself do, including
the right to transfer the contract of
registration to another party.
9.3. 30 days notice of removal of
Authorised Contact authority must be
provided and the Registrar shall not be
liable whatsoever for acting on any
authority of a party registered as an
Authorised Contact until such notice
has expired.
9.4. You agree that you will not hold us
responsible for any failure, breach of
contract, negligence, breach of trust or
other duty by any agent or Authorised
Contact where we have acted on their
instructions in good faith.
10. Billing Contacts
10.1. Where you notify us that a person or
organisation is to be entered onto our
Register as a ‘Billing Contact’, you
authorise us by such notification:
a) to send any and all bills demands
statements and/or all other
communications related to the
payment of fees and charges under
our contract in respect of the domain
name to the Billing Contact; and
b) you confirm that anyone you tell us is
a ‘Billing Contact’ has agreed to be
jointly and severally liable with the
Registrant for the payment of our fees
and charges.
10.2. We will send initial requests for
payment to the Billing Contact. If such
requests are not paid by the Billing
Contact within 14 days, we may notify
the registrant..
11. Amendment
11.1. You acknowledge and agree that the
Registry may change these Terms &
Conditions from time to time without
notice or consultation.
11.2. The Registry will publish revised
Terms & Conditions on the Internet
(World-Wide Web) at
www.channelisles.net from time to
time. Revised Terms & Conditions are
effective when published.
11.3. If we give you specific notice of a
change to the Terms & Conditions, you
are bound by the new agreement
terms a reasonable time after we have
given you such notice (normally 14
days). E-mails sent to the e-mail
address held by us for the Registrant
and/or any Authorised Contact
(including the Billing Contact, if any)
are deemed to be specific notice to
you, notwithstanding that we may
receive e-mail failure notices in respect
of that e-mail address.
11.4. It is your responsibility to ensure that
the Registrant, and any Authorised
Contact (including Billing Contact) email
address is valid and it may be
grounds for cancellation of your
registration if you fail keep this
information up-to-date (see Section 4,
11.5. If we have not given you specific
notice of changes, you will be bound
by the revised Terms from the
following anniversary of your
11.6. If you do not agree to any changes in
Terms & Conditions of the Registration
Agreement you must tell us
immediately, and cancel your
12. Disputes relating to Domain Names
12.1. Registering an Internet Name does not
confer any legal rights to that name
and all disputes between parties over
the rights to use a particular name are
to be settled between the contending
parties using normal legal methods.
The Registry is aware that Court
proceedings can be slow and
expensive and offers the possibility of
an independent Dispute Procedure
(DRP) utilising a cost-saving method of
on-line Alternative Dispute Resolution.
Details of ADR providers will be
published from time to time on our
12.2. You agree that if the use of the name
is challenged by any third party, or if
any dispute arises under this
Registration Agreement either the
applicant or any other party may refer
the matter to Dispute Resolution under
the DRP, and you agree that in such
event you will abide by the procedures
specified by the DRP provider
12.3. If an ADR decision recommends the
transfer of a domain name, we will not
transfer the domain name without
giving reasonable notice of our
intention and an opportunity for you to
refer the matter to the Court. Court
actions must be notified to the Registry
within 30 days of the ADR decision
being published.
13. Unsolicited Email ('Spam')
13.1. It is a Condition (as lawyers use the
term) of our Agreement that you must
not use any GG or JE domain for the
purposes of sending unsolicited email
‘spam’ or advertise any website or
other Internet service which uses a GG
or JE domain name by means of
‘spam advertising’.
13.2. Any complaint about abuse of your
domain in such a manner, which is
made to the Registry and upheld, may
result in the temporary suspension of
service for your domain. In the event of
this happening, you agree that we may
give you such notice as appears
reasonable to us in the circumstances.
13.3. Any subsequent ‘spam’ complaints,
which are made to the Registry and
upheld, may result in the revocation of
your domain. If we intend to revoke
your domain name we will give you
reasonable notice and an opportunity
to appeal.
14. Registry (‘WHOIS’) Data
14.1. In the course of dealing with your
application or registration we may
process personal data about you, or
people you have notified us are
agents, Authorised Contacts or Billing
Contacts. We always process personal
data in accordance with the Data
Protection Law and our Data
Protection Registration.
14.2. Our Data Protection Registration
number is 011044. You may consult
our entry on the Register of Data
Controllers at
(Further information about Data
Protection in the Bailiwick of Guernsey
may be found at
14.3. You agree that we may disclose some
or all of the information we hold about
you or your registration(s), including
publishing such information on the
Internet by (among other methods)
putting it on a publicly accessible
website, or allowing access via a Port
43 (‘WHOIS’) server or similar
14.4. By registering and continuing to use
your domain you confirm that you have
given your informed consent to such
14.5. We will tell you the extent of any such
publication, and may give you an
opportunity to have some or all of your
data withheld from publication. This
will be documented in a Publication
Scheme for registration data, which we
shall make available on request, and
will publish on our website.
14.6. We are committed to anti-spam
measures and therefore do not intend
to publish e-mail addresses.
Nonetheless we reserve the right to do
so if it is ever required by applicable
Channel Islands law.
14.7. We may allow third-parties to be able
to contact you and/or your authorised
contacts by indirect means, such as a
web-form or other technical
intermediary facility provided by the
Registry, but we are not obliged by this
agreement to make such a facility
14.8. We may make a per-message or other
charge to the sender for such indirect
communication access. Such
messages will be sent to the email or
other addresses on file for Registrant
and Authorised Contacts without
disclosing these addresses to the
sender. Please note that failure to
maintain a valid e-mail address for the
Registrant is grounds for cancellation
of registration
14.9. Other than the information we publish
with your consent above, we will not
normally disclose any other
information about you or your
registration unless such disclosure is
in accordance with our Privacy Policy
(which we will publish on our website
from time to time) and/or in
accordance with the Regulation of
Investigatory Powers Law 2002 (RIPL)
or other legal provision.
15. Use of domain names for criminal or
illegal purposes
15.1. It is a Condition (as lawyers use the
term) of our Agreement that you do not
use, or permit the use, of any GG or
JE domain for illegal or unlawful
15.2. If it reasonably appears to the Registry
in consultation with its own legal
advisers, and/or the relevant Insular
Authorities (for example, members of
the Channel Islands Governmental
Advisory Committee on Domain
Names and the Internet, the Law
Officers of the Crown in either
Bailiwick or the Islands’ police forces)
that a domain name is being used in
contravention of the law of any of the
British Islands, or to promote or assist
such contravention, the Registry
(whether using its own discretion or
upon receiving a complaint about use
of a domain for such purposes) may
suspend or cancel the domain without
notice, or by giving such notice as
appears to be reasonable to the
Registry in the circumstances.
16. Limitation of Liability
16.1. All liability of the Company (except for
personal injury or death or fraudulent
misrepresentation) is excluded and
you agree that the maximum remedy
or award (if any) available in respect of
any domain name registration against
us shall be the cost of the current
year's annual Name Resolution fee.
17. Governing Law and Jurisdiction
17.1. You agree that our Registration
Agreement shall be governed in all
respects by, and construed in
accordance with the law of the Island
of Alderney.
17.2. You agree that in relation to arbitration
and Alternative Dispute Resolution
(ADR), the ADR provider shall have
exclusive jurisdiction in relation to any
ADR proceeding not involving the
Alderney or other Channel Islands
17.3. You agree and acknowledge that:
a) subject to sub-clause (b), the Court of
Alderney shall have exclusive
jurisdiction as in any disputes
between us (whether arising out of a
contract of registration or otherwise)
and you consent to that exclusive
jurisdiction and hereby waive any
right to contest that jurisdiction;
b) in respect of any Claim for debt in
which we are the Claimant, the
jurisdiction of the Court of Alderney
shall be non-exclusive and we may
(upon written notice to the Defendant
and the Court concerned) issue
proceedings in and grant jurisdiction
to the Courts of any of the British
Islands, or any country or territory
where the Registrant or Billing
Contact has residence or a place of
business. Upon such notice you
consent, submit and agree to that
jurisdiction having jurisdiction and
hereby waive any right to contest that
17.4. Nothing in this Agreement is to be
construed as ousting the jurisdiction of
the Court of Alderney and by making
an application (whether directly or via
an agent) or maintaining or using a
domain or failing to serve notice of
cancellation, you submit irrevocably to
the jurisdiction of the Alderney Court
and the ADR provider and you waive
any right to contest such jurisdiction.
18. Surviving Clauses
18.1. The following shall survive termination
of this Contract:
a) Any obligation to make payment to or
indemnify the Registry;
b) All warranties to the Registry;
c) Sections 6 to 9 (inclusive), Section
10.1, Section 14, Sections 17 to 20
(inclusive), and the definitions.
19. Entire Agreement
19.1. The Registration Agreement in
conjunction with the Terms &
Conditions is the complete and
exclusive agreement between the
applicant and the Registry regarding
domain names registered under the
.GG or .JE domain suffixes. It
supersedes, and its terms govern, all
prior proposals, agreements,
representations, or other
communications between the parties.
20. Notices
20.1. You agree that Notices in respect of
our Agreement with you may be sent
to the Registrant or to any person you
have notified as an Authorised Contact
and/or (in any matter relating to money
owed) as Billing Contact.
20.2. You also agree we may send such
notices by electronic mail and that any
emailed notice will effective when we
have sent it.
20.3. Any Notices you send to us under this
Agreement may be sent by electronic
mail but you agree that emailed
notices to us will not be effective
unless they are sent to the address
notified on our website from time to
time as being the address to which
such notices may be sent and are
confirmed by notice in writing sent by
registered post or courier service and
which must arrive at our normal place
of business and/or our Registered
Office within 14 days of sending such
21. Definitions
21.1. The following words will have specific
meanings in this contract, save where
contrary meaning is inserted under the
Interpretation (Bailiwick of Guernsey)
Law 1948.
a) 'agent' - Someone whom you
authorise to act on your behalf.
b) ‘Authorised Contact’ - Someone
whom you authorise to act as your
agent in dealing with us.
c) “British Islands” has the
meaningsspecified in the
Interpretation (Bailiwick of Guernsey)
Law 1948.
d) 'cancel' - Cancelling this contract and
your domain registration are the same
thing. The contract ends. The domain
name will be deleted, will no longer
work as part of a website or e-mail
address, and will be released to be
registered again under our rules.
e) 'correct' - This means that the
information must be good enough to
allow us to contact you quickly at any
reasonable time without having to get
information from anywhere else, must
not be deceptive, and (if possible for
that type of information) must clearly
identify you. For your name this also
means that the information must be
detailed enough that we can tell
exactly who you are (in legal terms,
exactly which legal entity we have this
contract with).
f) 'domain name' - An internet domain
name ending in .gg or .je.
g) 'dispute policy', 'dispute procedure' -
The policy and procedure of our
dispute resolution service.
h) 'EEA' - The European Economic
Area, which includes most European
countries. (Countries outside the EEA
may not have strict laws to protect
personal information).
i) 'name servers' - Computers that
provide specific translation
information in the domain name
j) 'notify' - Serving notice to you, your
agent, authorised representative,
notified additional contact, or to us
k) 'personal data' - Any information
about an identifiable living person (for
example, your name, address or
phone number).
l) 'register' - Our record of domain
names and details about you, your
agent(s) (if any) and other information
we store and process about your
domain name registration.
m) 'Registry' - The entitity holding all
registration records for domains
ending in .GG and/or JE and
operating the authoritative master
name servers for the top-level
n) 'rules' - Our rules which explain which
domain names can be registered and
which cannot.
o) 'WHOIS' – An electronic system
which provides some information to
the public about domain names.
p) 'we', 'us', 'our' – Island Networks
(Registrar) Limited (Registered at the
Alderney Greffe as company number
1333) .
q) 'you', 'your' - The person who is
entering into this contract with us and
whom the domain name will be
registered for.

.JE Domain Dispute Rules

Dispute Resolution Service Policy

1. Definitions

Abusive Registration means a Domain Name which either:

i. was registered or otherwise acquired in a manner which, at the time when the registration or acquisition took place, took unfair advantage of or was unfairly detrimental to the Complainant’s Rights;


ii. has been used in a manner which has taken unfair advantage of or has been unfairly detrimental to the Complainant’s Rights;

Complainant means a third party who asserts to Registry the of a complaint under this Policy and according to the Procedure,

Complainant means if there are multiple complainants, the ‘lead complainant’ who shall be responsible for the Submissions;

Day means unless otherwise stated any day other than Saturday, Sunday or any Bank or public holiday in England and Wales or the Channel islands;

Decision means the decision reached by an Adjudicator and where applicable includes the summary decision and decision of an appeal panel;

Dispute Service or DS means the service provided by Registry according to this Policy and the Procedure;

Domain Name means a domain name registered in any sub-domain of the .gg or .je domain space and which is the subject of dispute between the Parties according to this Policy and the Procedure;

Adjudicator means the Adjudicator we appoint under this Procedure;

Informal Mediation means impartial mediation which we conduct to facilitate a resolution acceptable to both Parties;

Party means a Complainant or Respondent and ‘Parties’ has a corresponding meaning;

Procedure means the procedure for the conduct of proceedings under the DS;

Respondent means the person (including a legal person) in whose name or on whose behalf a Domain Name is registered;

Rights means rights enforceable by the Complainant, under applicable law (whether under English law or Guernsey law or otherwise as determined by the DS), and may include rights in descriptive terms which have acquired a secondary meaning in exceptional circumstances;

we means the Registry and ‘us’ and ‘our’ have corresponding meanings.

2. Dispute Resolution Service

A Respondent must submit to proceedings under the CIDD if a Complainant asserts to us, according to the Procedure, that:

2.1. Identical or Similar Rights are Infringed

2.1.1. The Complainant has Rights in respect of a name or mark which is identical or similar to the Domain Name;


2.1.2. The use of the Domain Name by the Respondent amounts to infringement of the Complainant’s rights.

The Complainant is required to prove to the Adjudicator that both elements are present on the balance of probabilities.

Abusive Registration.

2.2. The Domain Name, in the hands of the Respondent, is an Abusive Registration.

Destabilising Use

2.3. Circumstances indicating that the Respondent is using or threatening to use the Domain Name in a way which objectively may materially (or materially risks) damage the financial standing, security or reputation of the Island or the Channel Islands in particular.

2.4. Court Order

Court Order prevents registration or continued use.

2.5. Reserved name

The name is on the Registry’s reserved names list and therefore cannot be allocated.

3. Evidence of Abusive Registration

A non-exhaustive list of factors which may be evidence that the Domain Name is an Abusive Registration is as follows:

3.1. Circumstances indicating that the Respondent has registered or otherwise acquired the Domain Name primarily:

3.1.1. for the purposes of selling, renting or otherwise transferring the Domain Name to the Complainant or to a competitor of the Complainant, for valuable consideration in excess of the Respondent’s documented out-of-pocket costs directly associated with acquiring or using the Domain Name;?OR

3.1.2. as a blocking registration against a name or mark in which the Complainant has Rights;?OR

3.1.3. for the purpose of unfairly disrupting the business of the Complainant;?OR

3.1.4. for the purpose of improperly requiring the Complainant to license advertising or other linkage on the site.

3.2. Threatening to Confuse or Confusing Use
Circumstances indicating that the Respondent is using or threatening to use the Domain Name in a way which objectively has confused or is likely to confuse people or businesses into believing that the Domain Name is registered to, operated or authorised by, or otherwise connected with the Complainant (and for these purposes the use of any statement on the website may be taken in to consideration);

3.3. Destabilising Use
Circumstances indicating that the Respondent is using or threatening to use the Domain Name in a way which objectively may materially damage the reputation or standing of the relevant Channel Islands in respect of its financial services sector or general stability (and for these purposes the use of any statement on the website may be taken in to consideration);

3.4. Pattern of Abuse
The Complainant can demonstrate that the Respondent is engaged in a pattern of registrations where the Respondent is the registrant of domain names (under .gg or .je or otherwise) which correspond to well known names or trade marks in which the Respondent has no apparent rights, and the Domain Name is part of that pattern;

3.5. False Details
It is independently verified that the Respondent has given false contact details to Registry; or

3.6. Relationship registration

The Domain Name was registered as a result of a relationship or intended relationship between the Complainant and the Respondent,?and

The Complainant:
(i) has been using the Domain Name registration exclusively; (save under written licence the circumstances or terms of which are indicative of retained ownership and use by the Respondent in the event of termination) and
(ii) has paid (or where applicable reimbursed payment) (whether in money or other valuable consideration) for the registration and/or renewal of the Domain Name registration.

4. Demonstrate legitimate Registration

A non-exhaustive list of factors which may be evidence that the Domain Name is not an Abusive Registration is as follows:

4.1. Before being aware of the Complainant’s cause for complaint (not necessarily the ‘complaint’ under CIDD), the Respondent has:

4.1.1. used or made demonstrable preparations to use the Domain Name or a domain name which is similar to the Domain Name in connection with a genuine offering of goods or services;


4.1.2. been commonly known by the name or legitimately connected with a mark which is identical or similar to the Domain Name for a significant period prior to Complaint and without notice of the existence of the Complainant and/or the Complainant’s rights;?or

4.1.3. made legitimate non-commercial or fair use of the Domain Name;

4.1.4. the Respondent has been known by a name reflective of the domain name for a significant time and without notice of the existence of the Complainant and/or the Complainant’s rights or assertions in relation to the name and in the circumstances, the registration and use of the domain name at the date of filing of the Complaint (or where relevant at the date of first complaint by the Complainant) is reasonable;

(Reference may be made to social media)

4.2. Generic Nature The Domain Name is generic or descriptive and the Respondent is making fair use of it (and the adjudication may consider a phonetic equivalence of a generic term);

4.3. Written agreement The Respondent’s holding of the Domain Name is consistent with an express term of a written agreement entered into between the Complainant and Respondent;

4.4. Acquiescence The Respondent took steps to make the Complainant aware of its use of the Domain Name in writing and the Complainant acquiesced in the use if the same for a material period of time.

5. Informal Mediation

5.1. After we have received the Parties’ submissions under the Procedure, we will initiate and conduct a period of Informal Mediation.

5.2. Negotiations conducted between the Parties during Informal Mediation (including any information obtained from or in connection to negotiations) shall be confidential, that is they will not be shown to the Adjudicator. Neither we nor any Party may reveal details of such negotiations to any third parties unless a court of competent jurisdiction orders disclosure, or we or either Party are required to do so by applicable laws or regulations. Neither Party shall use any information gained during mediation for any ulterior or collateral purpose or include it in any submission likely to be seen by any Adjudicator, judge or arbitrator in this dispute or any later dispute or litigation.c. If the Parties reach a settlement during Informal Mediation then the existence, nature and terms of the settlement shall be confidential, unless the Parties specifically agree otherwise or a court of competent jurisdiction orders otherwise.d. No binding verbal agreements can be reached as part of the Informal Mediation: any settlement reached by the Parties must be in writing or similar electronic form to be enforceable.e. If the Parties do not achieve an acceptable resolution through Informal Mediation within ten (10) Days, we will send notice to the Parties that we will appoint an Adjudicator when the Complainant has paid the applicable fees set out under paragraph 21(a) within the time limit specified in paragraph 21(d).

5.3. On appointment of an Adjudicator we will tell the Adjudicator whether or not Informal Mediation occurred, but we will not tell the Adjudicator what happened during Informal Mediation or why it failed to resolve the dispute.

5.4. No Party may ask us (including our directors, officers, employees, contractors, agents) or any Adjudicator to reveal information or materials gained as a result of any Informal Mediation under the CIDD unless such disclosure has been ordered by a court of competent jurisdiction. Neither Party shall call the Adjudicator or us (including our directors, officers, employees, contractors, or agents) as a witness (either in person or to produce documents or other materials) in any proceedings which arise from, or are in connection with, the matters discussed in the mediation.

6. Without Prejudice

6.1. Documents and information which are ‘without prejudice’ (or are marked as being ‘without prejudice’) shall not be admissible before the Adjudication and are precluded under Article 8 of the Human Rights legislation as each party has an expectation that the matters will not be put before the Court; however where documents are marked without prejudice and the contents of the documents are not genuinely entitled to a marking of without prejudice, these shall be able to be considered by the adjudicator.

6.2. Application for consideration of Without Prejudice Material may be made at any time by any party prior to that Party’s submissions. (submissions being Complaint, Response, Reply to response).

6.3. Prior to submission of Without prejudice Material, Form CIDD-WP1 (available from the Registry) shall be completed and returned to the registry with a processing fee of £25 when an adjudication on the admissibility of the Without Prejudice Material shall be made. Only one CIDD-WP1 application shall be allowed by each party.

6.4. The adjudicator will not consider materials appropriately marked Without Prejudice if:

6.4.1. they are generated within Informal Mediation; or

6.4.2. the Adjudicator believes that it is in the interests of justice that the document or information be excluded from consideration.

6.4.3. the Adjudicator believes that it is in the right of fair trial is prejudiced in any way by the admitting of the document or information.

7. Communications and Change of Details during CIDD Procedure

7.1. During the course of proceedings under the CIDD, if either Party wishes to change its contact details it must notify us of all changes.

7.2. Except as otherwise provided in this Procedure or as otherwise decided by us or if appointed, the Adjudicator, all communications provided for under this Procedure shall be (rebuttable) deemed to have been received:

7.2.1. if sent by fax, on the date transmitted; or

7.2.2 if sent by first class post, on the third Day after posting; or

7.2.3 if sent via the Internet, on the date that the communication was transmitted;

8. Timelimits

8.1. Unless otherwise provided in this Procedure, the time periods provided for under the Policy shall apply but the Arbitrator shall have discretion over the sanction for late delivery.

8.2. Unless otherwise provided in this Procedure, the time periods for post set out above shall apply for calculation of time periods.

8.3. Service shall be required on both the Registry and the Other Parties prior to the expiry of any time-limits. The Parties must not serve any material directly on the Arbitrator.

8.4. . Any communication (except for communications relating to Informal Mediation or if other exceptional circumstances apply) between:

8.4.1. registry and any Party shall be copied by registry to the other Party and if appointed, the Adjudicator, subject to paragraph 13, below; and

8.4.2. a Party to another Party shall be copied by the sender to registry and we will copy such correspondence to the Adjudicator, if appointed.

9. Formal Complaint Procedure

There is a 2 stage process for any claim following informal mediation:

Complaint Stage

9.1. The Claimant files a complaint and pays the Claimant Domain Dispute Fee.

9.2. Registry will send the Complaint to the Respondent

Response Stage

9.3. The Respondent files the Response & the parties pay the relevant Domain Arbitration Fees.

Adjudication Stage
9.4 The arbitrator is appointed and a decision made making a recommendation to the Registry.

9.5. All Communication shall be made in English.

10. The Complaint

10.1. Any person or entity may submit a complaint to us in accordance with the Policy and this Procedure.

10.2. More than one person or entity may jointly make a complaint. Where this occurs the joint Complainants must be part of the same corporate group and must:

10.2.1. all sign the hard copy of the complaint (or have it signed on their behalf);

10.2.2. specify one of the Complainants, or a single representative, who will be the ‘lead Complainant’ who will receive correspondence on behalf of all the Complainants and is entitled to act on behalf of them all (e.g. in Informal Mediation); and

10.2.3. specify which Complainant the Complainants wish to become the sole registrant of each Domain Name(s), if the Complainants are successful (this does not bind the Adjudicator).

10.3. The Complainant must send the complaint to Registry using the online electronic forms on our web site (except to the extent not available for attachments or if other exceptional circumstances apply, in which case hard copies may be sent as an alternative). The complaint shall:-

10.3.1. not exceed 5000 words (not including the text set out in paragraph 3(c)(ix) below and annexes) .This shall be provided in Word format or similar (i.e. Open-Source Word Processor) format or plain text but shall not be password protected;

10.3.2. be limited to 50 pages of annexes save where the Registry has given permission for additional pages of annexes and paid the relevant fee (being £1 per additional page).

10.3.3. specify whether the Complainant wishes to be contacted direct or through an authorised representative, and set out the email address, telephone number, fax number and postal address which should be used;

10.3.4. set out any of the Respondent’s contact details which are known to the Complainant and specify the steps taken to verify those addresses and whether communication to those addresses have been acknowledged by the Respondent;

10.3.5. specify the Domain Name and the name or mark which is identical or similar to the Domain Name and in which the Complainant asserts it has Rights;

10.3.6. describe in accordance with the Policy the grounds on which the complaint is made including in particular: what Rights the Complainant asserts in the name or mark; why the Domain Name should be considered to be infringing why the Domain Name should be considered to be an Abusive Registration in the hands of the Respondent; any other applicable aspects of the policy as well as any other grounds which support the Complainant’s assertion;

10.3.7. specify whether the Complainant is seeking to have the Domain Name transferred, suspended, cancelled or otherwise amended;

10.3.8. specify whether any legal proceedings have been commenced or terminated or otherwise discontinued or determined in connection with the Domain Name;

10.3.9. state that the Complainant will submit to the exclusive jurisdiction of the Alderney or Guernsey courts with respect to any legal proceedings relating the CIDD process or otherwise seeking to appeal, reverse or otherwise challenge the effect of a Decision requiring the suspension, cancellation, transfer or other amendment to a Domain Name registration,

10.3.10. state that the Complainant will not submit the registry or the adjudicator to any claim for damages or legal costs whatsoever;

10.3.11. state that the Complainant will submit to exclusively English law;

10.3.12. conclude with the following statement followed by the signature of the Complainant or its authorised representative:-

“The Complainant agrees that its claims and remedies concerning the registration of the Domain Name, the dispute, or the dispute’s resolution shall be solely against the Respondent and that neither the registry nor its directors, officers, employees or servants nor any Adjudicator or adjudicator shall be liable for anything done or omitted in connection with any proceedings under the CIDD Service unless the act or omission is shown to have been in bad faith.
The information contained in this complaint is to the best of the Complainant’s knowledge true, uberimmae fides and complete and this complaint is not being presented in bad faith and the matters stated in this complaint comply with the Procedure and applicable law.

The Complaint agrees to abide by the Registry’s Domain Dispute Rules and Regulations.
If the Adjudicator orders a transfer of the Domain Name(s) then I agree to be bound by Registry’s Terms and Conditions for the Registration of Domain Names, and in particular the provisions relating to registry’s processing of personal data.”

10.3.13. Attach three copies of any written documentary or other evidence on which the Complainant relies including correspondence and any trade mark registration and/or evidence of use of or reputation in a name or mark, together with an index of the material attached.

10.3.14. The complaint may relate to more than one Domain Name, provided that those Domain Names are registered in the name of the Respondent and subject to:?a) three names being included in the stated fee?b) thereafter £50 per domain name

10.4. If the Complainant does not pay the applicable fee within the time limit, we will deem the complaint to be withdrawn, in such event, the Complainant shall not be prevented from submitting a different complaint to us.

10.5. Once the Complainant fee is paid, we will appoint the Adjudicator, we will notify the Parties of the name of the Adjudicator appointed.

11. Notification of Complaint and Responses

11.1. We will check that the complaint complies with the CIDD Policy and this Procedure and, if so, Registry will forward it to the Respondent together with Registry explanatory coversheet within seven (7) Days of Registry receipt of the complaint.

11.2. If Registry find that the complaint does not comply with the Policy and this Procedure, Registry will promptly notify the Complainant of the deficiencies Registry have identified. The Complainant shall have seven (7) Days from receipt of notification within which to correct the deficiencies and return the complaint to us, but no further detail may be added and if such Complaint is not submitted duly corrected, the complaint to be withdrawn and the fee forfeit. This will not prevent the Complainant submitting a different complaint to us but a new fee will be payable.

11.3. Proceedings under CIDD will commence on the earliest date upon which the complaint is deemed to have been received by the Respondent in accordance with this Policy.

11.4. Registry will promptly notify the Parties of the date of commencement of such proceedings.

11.5 Registry communications will be by sending the complaint to the Parties by using, in Registry discretion, any of the following means:

a) sending the complaint by first class post, fax or email to the Parties at the contact details shown on the Complaint or as the registrant or other contacts in Registry domain name register database entry for the Domain Name;

b) sending the complaint in electronic form (including attachments to the extent available in that form) by email to postmaster@

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