All new registrations of .ORG.TW domains will be restricted to non-profit organization legally registered under the laws of Taiwan.
The only exception is for foreign non-profit organizations that provide supporting documentation of their non-profit status under the competent laws of their jurisdiction and if the Domain Name Committee of TWNIC approves such documentation.
Directory for Frequently asked Q & A about Domain Name
Q1: Which are the organizations that process the application of domain names in English?
A1: If you want to register the domain name for com.tw/org.tw/idv.tw.Firstly, you can choice the Taiwan registrar or overseas registrar to follow the registration services.
If you choice the Taiwan registrars (corporate in Taiwan). You could link to (http://www.twnic.net.tw/english/dn/dn_03.htm)to select the registrar and link to their website to follow your registration service.
If you choice the foreign registrar (corporate in overseas), you can link to our registration agencies for foreign firm to follow your registration service.
The URL is http://www.neulevel.com.tw/ .
Q2: How many types of English Domain Names are there, and what is their respective qualification for registration?
A2: We recommend you could choice as below, the application requirements currently is:
com.tw: for legally registered companies or firms registered according to the commercial registration law and foreign companies registered according to the laws of their countries.
org.tw: for corporation or juridical association registered according to the laws; foreign non-profit organization established according to the laws of their country.
idv.tw": for any natural person who may file application, however the identity of the applicant must be verified via email.
game.tw:requires no restriction to the applicant's qualification. The applicant for registration has to select the attributes on his/her own, however the identity of the applicant must be verified via email.
( Registration by Taiwan registrar only.)
ebiz.tw: requires no restriction to the applicant's qualification. The applicant for registration has to select the attributes on his/her own, however the identity of the applicant must be verified via email.
( Registration by Taiwan registrar only.)
club.tw: requires no restriction to the applicant's qualification. The applicant for registration has to select the attributes on his/her own. However, the identity of the applicant must be verified via email.
( Registration by Taiwan registrar only.)
You can go to http://www.twnic.net.tw/english/dn/dn_02_b.htm to find out the complete details.
Q3: Basic principle for applying for English Domain Name?
A3: (1) Based on the “first come first served” principal.
(2) The applicant could apply for more than one-domain names, with a maximum of 20 unpaid domain names.
(3) Applicant could choose respective domain name for registration in accordance with the types of names and their requirements, and apply with respective agencies.
(4) Applicants should attach relevant documents for their application of respective type of domain name for screening. Back
Q4: Is there any requirement on the use of characters in applying for English domain names?
A4: (1) Applicant could use 52 English alphabets in either capital or small letters, numbers from 0-9, and “hyphens” (-), up to a total of 63 characters. However, the first and the last characters had to be English alphabets or numbers. In addition, no special symbols under RFC-1035 shall be used.
(2) Requirement in the length of the characters: in each of the Domain Name, there should be at least 2 characters, but no more than 63 characters. Back
Q5: The application procedure for English domain name?
A5: There are four steps in the application for English domain name, (1) fill in the data for registration online, (2) print out the review report and the approval of documents, (3) payment, and (4) set up DNS.
For further details about the registration, please refer to the six registration agencies. Back
Q6: How long would it take to process and application for English domain name?
A6: Please refer to the respective regulations of the six registration agencies. Back
Q7: What kind of documents should be prepared for the application of com.tw?
A7: Photocopies of incorporation documents. For example, Business Registration Certificate or Company License issued by the Ministry of Economic Affairs, and the domain name application form.
# The following documents could be used in lieu of the Business Registration Certificates
* Hospitals: Permit for operation.
* Law firms (paralegal offices on land property): Notification on the assignment of uniform business code. (no individual license for lawyers would be accepted).
* Theater: Permit for the establishment of amateur entertainment groups
* Small proprietorships: certificate for the purchase of uniform commercial invoice, or the notification on the assignment of uniform business code by the Ministry of Finance. Back
Q8: What kind of documents should be prepared for the application of org.tw?
A8: Photocopies of incorporation documents of the applicant. For example, registration document for foundations (foundations, incorporation document for corporate entities, incorporation documents of private groups issued by the Ministry of Interior, etc.) and the domain name application form. Back
Q9: What kind of document should be prepared for the application of net.tw?
A9: The applicant shall attach photocopies of class 1 license for telecommunications business or permit for the installation of network, or class 2 telecommunications business license and the domain name application form.
If the applicant is an academic research unit and the network would be use for academic purpose, it shall attach a plan on the use of the network when submitting the application. Upon the approval of TWNIC, the application could be processed. Back
Q10: How could foreign firms apply?
A10: TWNIC already open up the foreign firm no longer need to appoint a local lawyer be their behalves.
If you want to register the com.tw/org.tw/idv.tw, you can link to our registration agencies for foreign firm to follow your registration service.
The URL ishttp://www.neulevel.com.tw/
Q11: Is there any difference in using capital letters of small letters for the domain name in English?
A 11: Only small letters would be accepted for such application. Once approved, it would make no difference if the user key in the Domain Name in capital or small letters. Either the word written in capital letters or small letters would direct to the same URL or E-mail Address.
Q12: How about the charge for the English Domain Name?
A 12: For first time application of English Domain Name, the annual fee would be NT$2,250 (which include NT$ 450 registration fee and the annual fees for two years). If the Domain Name was continued to use, another NT$1,800 would be charged (fees for two years). However, the registration agencies could make their own rules for charging, but not exceed the level approved by Domain Name Committee of TWNIC. Back
Q13: How should we pay when we apply for the English Domain Name?
A13: TWNIC no longer provide service in processing newly applied English Domain Name, but still serves continuing clients. You could go to http://rs.twnic.net.tw/eng-pay.html for reference. If you want to apply with the six registration agencies, please refer to their respective regulations. Back
Q14: How many years could I pay in advance in order to use the Domain Name?
A14: In order to avoid ownership problems and difficulties in system integration caused by different forms of payments, TWNIC requires that only 2-year advance payment for each Domain Name shall be accepted. Therefore, no advance payment beyond the period of two years shall be accepted. Back
Q15: Would I be notified when the term of using the Domain Name expires?
A15: Ninety days before the expiration, respective registration agency would notify the applicant or the agent of the applicant by e-mail and ordinary mail with a payment notice. If the user wants to continue to use the Domain Name, it could take relevant procedure for renewal of service.
Q16: What would happen if the Domain Name user fails to renew its account when expires?
A16: If the applicant fails to pay the annual fee upon expiration, the registration agency would suspend (freeze) its service for 90 days. If after 90 days the applicant still fails to pay the annual fee for renewal, the domain name should be canceled. Back
Q17: Would it be safe to use credit card online?
A17: We use the SSL (Security Socket Layer) security encryption mechanism for online payment by credit cards, which could provide Connection Security service. Users could have the peace of mind in the security concern. Back
Q18: If fund has been remitted for the English Domain Name, how could I transmit my remittance information online?
A18: TWNIC no longer provide service for processing newly applied English Domain Name, but would still service continuing clients. You could go to http://rs.twnic.net.tw/eng-check.html to transmit your information for proof of payment. If you want to apply with the six registration agencies, please refer to their respective rules. Back
Q19: How could I get a refund on overpayment on the Domain Name?
A19: (1) TWNIC refunds by checks. Firstly, we would request our client to send us a letter for refund request (any format and pages), and specifying the reason for refund and the following information: Domain Name, company name in full, uniform business code, name of contact, mailing address for the sending check. In addition, the client is also requested to apply the corporate seal and the seal of the statutory representative on the letter, and send the letter together with the photocopies of the remittance receipt and business registration certificate (no fax) to our office by mail. (Our address: 4F-2, No. 9, Roosevelt Road Section II, Taipei, 100).
(2) If you choose to register with the sixth agencies authorized by TWNIC, you could follow their respective regulations for refund. Back
Q20: How to check out the owner of particular Domain Name?
A20: You could go to the home page of TWNIC, and select whois on the left side of the page for inquiry. You just have to key in the Domain Name you want to check.
Q21: How to check the status of processing for an application of Domain Name, and how to check the validity period?
A21: TWNIC only provides this function for those who registered with them. You could use your PIN to go to http://rs.twnic.net.tw/eng-status.html to check the status of processing. If you registered with the six registration agencies, you could simply go to their respective web page to select “status inquiry” function. Back
Q22: If there are changes in the name of company or information for contact (like the address, telephone number, fax number, and e-mail)?
A22: If the applicant change its company name, it has to go to http://rs.twnic.net.tw/einfo.html to print out the application form for change in company name or uniform business code, fill in the form in detail, apply the corporate seal and the seal of the statutory representative, and send them together with the photocopies of the business registration certification and document for proof of company name change (like the record for change of registration contents or the company license issued by the Ministry of Economic Affairs) to our office. For other basic information (like the name of applicant, telephone and fax number, address, and e-mail), applicants just have to go to http://rs.twnic.net.tw/eng-changeinfo.html and change it online. Back
Q23: If the PIN was missed, how to find out?
A23: TWNIC only provides this service to clients registered with it. You could contact the person who processed your application for inquiry. If the PIN is confirmed lost, you would need to go to http://rs.twnic.net.tw/dnspassword.html to print out the application form for a new PIN. After filling in the form properly, you should send it together with a photocopy of your business registration certificate to our office. We would reply by e-mail after proper screening of the documents. If clients applied with the six registration agencies, they should go to the home page of respective agencies to find out the details. Back
Q24: How to process the assignment of right over the Domain Name (company A changed to company B)?
A24: Please fills in the application form for change of company name/uniform business code in full detail with information on the new company. In addition, a letter of consent stating the assignment of right of certain Domain Name is required. There is no specific format for this letter but details proving mutual consent for such transfer shall be required. Further, both parties shall apply their respective corporate seal and the seal of their respective statutory representative to the letter. The applicant should send all those documents, photocopies of their previous business registration certificate and current business registration certificate, or incorporation documents, to our office by mail. Back
Q25: How to set up the DNS for the English Domain Name?
A25: In the field of Domain Name Server on the left side, please key in DNS hostname, and then key in the corresponding IP address in the field of IP address on the right side.
Domain Name Server IP Address
Dns2. domain.com.tw xxx.xxx.xxx.xxx
If you have problems in understanding DNS, please go to our Website: http://www.twnic.net.tw/ to select the Domain Name Discussion Zone and see how the other users do. Back
Q26: How to modify HOST/IP data in DNS?
A26: TWNIC only provides this service to users who registered with it. You could go to http://rs.twnic.net.tw/eng-ip.html, and use your PIN to enter DNS (specifying or modifying HOST/IP).
For the users who registered with the six registration agencies, please go to the home page of respective agency to select DNS (specifying or modifying HOST/IP) function for reference.
Q27: How soon would it take to valid DNS after selecting?
A27: After you have selected DNS (HOST/IP), the registration system would regularly update the TWNIC DNS database. Therefore, it would be validated in 24 hours. Back
Q28: When the Website is still under construction, could we apply for Domain Name?
A28: Once approved, there would be no requirement on when you should start using your Domain Name. If you did not apply for your website space, you could specify your DNS (HOST/IP) first. But be sure to remember your PIN so that you could set up the whole thing online by yourself by the time you are ready to start your operation. Back
Q29: When the procedure for the application of Domain Name is completed, how to link to the search engines of major gateways?
A29: TWNIC only takes care of Domain Name registration. If you want to link your Website to the search engines of major gateways, you would have to contact respective party since it is not part of our service. Back
Q30: How to set up reverse check on Domain Name?
A30: TWNIC does not provide this service, you could contact the ISP who provide you IP address for this service. Back
Q31: Would it be possible to change the Domain Name that had been registered?
A31: Effective on March 1, 2001, TWNIC no longer provided service for changing Domain Names. Applicants shall not request for change for whatever reason. Back
Q32: Where could I check the registration regulations on English Domain Name?
A32: You could go to http://www.twnic.net.tw/English/DN_01.htm for reference.
Q33: What is the basic principle for applying individual Domain Name?
A33: (1) “First come first served”. If identical Domain Name was found, the applicant who applied first could keep the name and could register accordingly.
(2) To be eligible, applicant shall be the national of the Republic of China.
(3) One person could apply for a number of Domain Names.
(4) No document review would be necessary, but have to be confirmed by electronic mean. Back
Q34: For foreign firms not incorporated in our country, could they apply for “General Chinese Domain Name”?
A34: “General Chinese Domain Name” is still not open for foreign firms at this stage. However, this would be brought to the attention of TWNIC for detailed discussion. Any new decision on this would be posted in the web pages.
Approved by the Domain Name Committee, April 4, 2003
Chapter I, General
These Guidelines are promulgated in accordance with Article 7 of the “Supervision and Guidance Regulations for Administration of Internet Protocol Address and Domain Name Registrations” (hereinafter referred to as the “Regulations”) as promulgated and announced by Directorate General of Telecommunications, Ministry of Transportation and Communications.
The term “administration of domain name registrations” (hereinafter referred to as the “Services”) as used in these Guidelines shall mean services to be provided by Taiwan Network Information Center (hereinafter referred to as “TWNIC”), authorized by Directorate General of Telecommunications, Ministry of Transportation and Communications, and the international authorities to take charge in the administration of registrations for domain names belonging to the “.tw” top level domain, to maintain the normal operation of the domain name system and to provide other services relating to administration of domain name registrations.
All Services shall be provided in a manner comply with the provisions of these Guidelines, unless otherwise provided in the Telecommunications Act, the Regulations and other related laws and regulations.
No customer shall use the Services provided by TWNIC for purposes other than those specified in these Guidelines without the prior written consent of TWNIC.
Chapter II, Content of the Services
Scope of the Services as provided by TWNIC includes the followings:
1. Specific domain names in alphabets: “edu.tw”, “gov.tw”, “com.tw”, “net.tw”, “org.tw”, “mil.tw”, “idv.tw”, “game.tw”, “club.tw”, “ebiz.tw” and other domain names as examined and released by the Domain Name Committee of TWNIC.
2. Specific domain names in Chinese characters: and other domain names as examined and released by the Domain Name Committee of TWNIC.
3. Generic domain names in alphabets: Non-specific domain names in alphabets, as the second level domain name by themselves.
4. Generic domain names in Chinese characters: Non-specific domain names in Chinese characters, as the second level domain name by themselves.
5. Other domain names as examined and released by the Domain Name Committee of TWNIC.
Anyone who qualifies the required conditions as announced by TWNIC may apply to register a domain name by online signing the “Domain Name Registration Agreement” and providing information pertaining to the required conditions as announced by TWNIC that apply to such domain name.
Applicants shall provide true and correct information. TWNIC may request the applicant to submit documentations for examination purposes when necessary. TWNIC shall have the right to cancel a domain name registration at any time when the provided information is found incorrect.
TWNIC may authorize registrars to undertake the Services.
In no case shall TWNIC be responsible for the conducts of registrars that go beyond the scope of their authorization. Any matter between a customer and a registrar that is irrelevant to domain name registration, shall not be TWNIC responsibilities.
All conducts of the registrars in relating to the Services shall comply with the Telecommunications Act, the Regulations and these Guidelines.
TWNIC shall have no responsibility in verifying the information provided by customers. The customer shall be solely responsible for any dispute or legal consequence due to its failing to provide correct information.
TWNIC shall have the right to use, in a manner complying with the Computer-Processed Personal Information Protection Act and other related laws and regulations, the information of customers as it is registered with TWNIC, when such use is necessary in TWNIC Services.
All customers agree to including into the WHOIS database, in accordance with the regulations as promulgated by TWNIC, the information provided by them in the application form, rendering such information accessible in the internet.
The registration of domain names shall follow the ”first come, first serve” principle.
TWNIC shall have the right to establish technical restrictions to characters, preserved domain names and other restrictions to domain name registrations, applicable to particular categories of domain name. TWNIC or registrars shall not dismiss a domain name application, unless the domain name as applied for registration is in conflict with any one of the above-mentioned restrictions or preservations.
Chapter III, Fee Collection
Fee collection policy for TWNIC’s Services in the registration, transfer, termination, correction etc. of domain names or domain name registrations shall be in a break-even basis. A fee schedule shall be determined by the Service Rate Committee consisted of experts, scholars etc. and shall take effects from an effective date as announced in TWNIC website, after all required procedures are completed.
Any customer who wishes to use any of the Services shall agree to all the conditions as provided in the “domain name registration agreement” and shall pay all the fees in accordance with the fee schedule as announced by the competent registrar.
No customer shall request TWNIC or the registrars to refund any fee for reasons other than those specified in the laws or in these Guidelines.
Fees for the Services shall be collected according to the fee schedule as promulgated by TWNIC. The registrars shall not collect a fee from customers in an amount greater than that provided in said fee schedule.
Fees for the Services shall be collected at an annual basis. During the effective term of the Services, a customer may transfer, terminate or correct a domain name registration pursuant to the regulations established by TWNIC, unless otherwise provided in the laws or in these Guidelines.
The customer’s right to use a domain name shall commence on the day when the related registration fee and the maintenance fee are paid. The registrar will give an email to registrants reminding him/her to renew the registration by paying maintenance fee at least 90 days before the expiration of the effective term. If the registrant fails to pay the maintenance fee before the expiration date, the registrar shall freeze the Services to the domain name. If the registrant further fails to pay the fee within the following 30 days, the domain name registration shall be terminated.
Chapter IV, Quality Assurance and Consumer Complaint
TWNIC shall try its best to maintain the normal operation of the systems and the equipments relating to the Services, to facilitate the normal use of the domain names of the customers. However, TWNIC gives no warranty, expressed or implied, to the communication quality of the network system.
If, during the effective term of the Services, an interruption or a failure of the Services lasts for more than 24 hours continuously due to reasons attributable to TWNIC, TWNIC shall announce a term-extension policy in its website and shall automatically extend the effective term of the Services with a term equal to the term of such interruption or failure. In calculating the term of such extension, a balance of less than 12 hours shall be calculated as 0 day and a balance of 12-24 hours shall be calculated as 1 day.
If, during the effective term of the Services, an interruption or a failure of the Services lasts for more than 48 hours continuously due to reasons of Force Majeure (including act of God, turmoil, interruption of services of telecommunications service providers etc.), TWNIC shall announce a term-extension policy in its website and shall automatically extend the effective term of the Services with a term equal to the term of such interruption or failure. In calculating the term of such extension, a balance of less than 12 hours shall be calculated as 0 day and a balance of 12-24 hours shall be calculated as 1 day.
In case TWNIC discontinues the Services for certain reasons, it shall, after being approved by the competent authorities, announce such decision at TWNIC website and in local newspapers within 7 days from it determines to discontinue the Service, and shall refund in ratio the surplus fees as prepaid by customers pursuant to customers’ request made within 3 months from such announcement. TWNIC shall not be responsible to refund any fee after such 3-month period expires.
In case TWNIC terminates its operation in the Services for certain reasons, it shall try its best to support third parties that are willing to take over the Services, such that the Service may be provided continuously. However, TWNIC shall have no legal responsibility for the conducts of such third parties. Customers shall determine at their own risk whether they shall agree to TWNIC’s termination of the Services or the provider of the Services shall shift to a third party.
All customers shall agree that, in case TWNIC terminates its operation in the Services for certain reasons, customers who fail to request refund of surplus fees pursuant to these Guidelines shall be deemed agreed to TWNIC’s assigning its rights and obligations with respect to such customers as a whole to a third party designated by TWNIC, to which assignment the customers shall raise no objections.
If a customer is not satisfied with the Services of TWNIC or the registrar, the customer shall subject such complaint to where he/she applied for the Services. If the complaint is not duly processed or if the customer is not satisfied with the solution as given, he/she may call the service hotline of TWNIC and may process the complaint at TWNIC site. TWNIC will handle the complaint in accordance with related laws and regulations, depending on the substance of the complaint.
TWNIC service hotline: 02-2341-3300
The data as stored in the computer system of TWNIC shall be deemed true and correct information of the customer, so far as the Services are concerned. Customers shall update such data, so to avoid any damage being brought to their rights and interests.
Chapter V, Domain Name Dispute Resolution
When applying for or renewing the registration of a domain name, or when correcting the registration information of a domain name, the registrant shall make the following declaration to the registrar, and shall declare that the registrant guarantees the truthfulness of, these declarations; otherwise the registrant shall be solely responsible if a third party’s rights or interests are damaged:
1. All statements as made in the application form are complete and correct.
2. To the best knowledge of the registrant, the domain name to be registered or as registered does not infringe a third party’s rights and interests.
3. The registrant shall not register or use the domain name for improper purposes.
4. The registrant shall not register or use the domain name in a manner that maliciously breaches the related laws and regulations.
All customers shall agree to subject all disputes with third parties pertaining to the domain names as registered to them, to the dispute resolution mechanism under the “Taiwan Network Information Center Domain Name Dispute Resolution Policy” and the “Rules for the Taiwan Network Information Center Domain Name Dispute Resolution Policy” and other related regulations (hereinafter referred to as the “Domain Name Dispute Resolution Mechanism”).
The proceeding Section I shall not prejudice customers’ or third parties’ right to subject such disputes to competent courts for relief.
TWNIC shall transfer or terminate a domain name registration in accordance with the Domain Name Dispute Resolution Mechanism, if an expert chamber so decides. The customer shall not bring a lawsuit against TWNIC at any rate; provided, however, that the customer may commence a litigation to suspend the enforcement of such a decision, in pursuant to the Domain Name Dispute Resolution Mechanism.
Chapter VI, Transfer, Termination and Correction of Domain Name Registrations
Unless otherwise provided by the Domain Name Dispute Resolution Mechanism, a customer shall have the right to transfer, terminate or correct his/her domain name registration.
In the transfer, termination or correction of a domain name registration, the customer shall submit to where he/she applied for such registration documents that are sufficient to prove its identity and provide required information as announced by TWNIC.
TWNIC shall have the right to terminate a domain name registration, if the customer breaches any of these Guidelines, the “domain name registration agreement” or other related regulations.
Chapter VII, Addenda
For matters that are not specified in these Guidelines, the related guidelines and regulations of TWNIC and related laws and regulations shall apply.
These Guidelines shall come to effect from their publication date. Same shall apply to revisions thereof.
1 In case of any discrepancy between this translation and the original Chinese text, the Chinese text shall govern. Terms in this translation expressed in the singular should be construed as also including the plural, and vice versa.
An Introduction to the Science & Technology Law Center (STLC)
In 1989, with a view to helping Taiwanese industries to improve their international competitiveness, the Institute for Information Industry (III) established an "Information Law Research Unit" within its Market Information Center (MIC). Soon it became clear that there was much demand for the capabilities of this Unit. Accordingly on March 1, 1996, with the support of the Ministry of Economic Affairs, this Unit was formally expanded to become the independent Science & Technology Law Center (STLC).
The STLC was created to complement the formulation of national economic policies. It provides a venue for government and industries to collaborate, so as to create a comprehensive legal environment that nurtures Taiwan's hi-tech advancement and industrial applications. It also conducts preliminary research in pioneering areas of science and technology law, which enables the government to draft or revise related laws and policies, hence removing legal barriers to technological advancement. These research results will then enhance the responsiveness of Taiwanese technology businesses to the law, and help them to realize their full potential.
The STLC is the first body in Taiwan to be dedicated to science and technology law research. Since its establishment, it has headed or participated in a great number of research projects concerning the development of Taiwanese technology laws, offering solutions to issues arising from the existing system. The STLC bears a heavy responsibility - that of building the legal infrastructure that will shape future industrial development in Taiwan. It is a responsibility that each and every member of the STLC honors, and we will work together towards realizing this vision.
An Introduction to the Taipei Bar Association
For integrating legal and technological resources in research, and assisting the industries to enhance their competitive power internationally, the III has established a “Research Team on Information Laws” in one of its functional unit, the MIC. The team was expanded to the “Technology Laws Center” on March 1, 1996.
The Technology Laws Center performs the staff function for the III in legal and patent affairs. In addition, it also dedicates as the databank on technology laws to assist the government in integrating technology related legal rules and the technology industry to adapt to new legal environment. This could help our country to build up a bona fide legal environment for technological development.
We perform the following functions:
l Perform staff function for the government on legal matters in technology.
l Assist the enterprises to promote legal education among them.
l Assist the enterprises to adapt to the change in legal environment.
l Perform staff function for the III on legal and patent affairs.
The Technology Laws Center of the III has long been experienced and expertise in Internet related legal rules. It has been highly acclaimed by the government, academic circle and the industry of our country.
Intellectual property rights related policies and legal rules.
Basic construction in information technology and related policies and legal rules.
Internet related policies and legal rules.
E-commerce related policies and legal rules.
In addition, the center has regular publications like the “Technology and Law in Perspective,” “Intellectual Property Right Management Quarterly,” and “ Intellectual Property Right Monthly.” They are prestigious publications in the laws on intellectual property rights and on technology in the country.